PME Terms & Conditions

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VAT Registration Number: GB 890 0982 03

Below are the terms and conditions surrounding various aspects of Professional Medical Education including our courses, rewards and delivery policies.

Finals Revision Course Terms & Conditions

• PME Finals Revision Courses in Medicine and Surgery are delivered by Professional Medical Education Ltd (‘PME Ltd’), 3 Cowick Court, Alphington, Exeter, EX2 9FE.
• PME Ltd retains copyright of all revision course material delivered at the revision courses. Materials must not be copied without express written permission from PME Ltd.
• If you wish to cancel your course booking, you must notify PME in writing. The written cancellation must be received by PME no later than two weeks  prior to the course date. If we receive notification in time, a refund will be made in full. Any cancellations received less than two weeks prior to the course taking place will not be refunded.
• Course fees will not be refunded due to non-attendance or part attendance on any course.
• If you would like to change your revision course booking to a different weekend / venue, we must receive notification in writing no later than two weeks prior to the course taking place stating your confirmed current booking details (including reference number and the date and venue),and how you would like to amend this. Every effort will be made to accommodate your request but should the alternative course be unavailable and there are less than two weeks before the commencement date of your original booking, no refund will be due.
• If the revision course is cancelled by PME Ltd for any reason, you will receive a full refund. However, please note PME will not be liable for any travel and accommodation costs or other out of pocket expenses that you may incur should a cancellation take place.
• All transaction information passed between merchant sites and the SagePay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to servers from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the SagePay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

• Once on the SagePay system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data SagePay hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

• Once booked, course fees will not be refunded unless there are excpetional cirucmstances. These must be put in writing and addressed to the Managing Director and refunds will be at his / her discretion. You may be offered an alternative course.
• Lunch is not provided for the courses although liquid refreshments are. The timetable and advertised speakers may vary according to doctor's availability. We guarantee to supply lecturers of appropriate seniority to deliver the courses.
• If you are late / cannot find a venue, you should call 0800 043 20 60 to seek help
  
• With regard to the loyalty programme, you only qualify if you submit students names IN ADVANCE - retrospective nominations will not be considered
  
• You may only submit another students name once i.e. the same student may not be nominated by multiple students
  
• We are responsible for providing you with course books and other material as appropriate we do not provide pens / pencils
  
• Whilst we endeavour to ensure that the information we provide, both in the books and on the course, is as up to date as possible, you should not use this advice in clinical practice without consulting with colleagues and your superiors we will not be responsible for errors or ommissions which you export into working practice
  
• You are advised to seek travel / cancellation insurance such that if you cannot attend you can recover your course fees
  
• If you fail your finals you can apply for a full course refund. You must submit a letter to our Managing Director at the Company HQ within 28 days of your result.

PME Referral Rewards Terms & Conditions

To be eligible for a full refund of your PME booking costs (not including any external costs like transport and accomodation) as part of the Referral Rewards program (by invitation only), the following terms and conditions apply:

• You must recommend 5 medical students who proceed to book the Complete Finals Revision Course (both days).
• The 5 medical students you recommend must be 5 different individuals.
• You must inform us of your recommendation by emailing info@professionalmedical.co.uk with your friends names ahead of their booking.
• The same student cannot be nominated by multiple people.
• We do not reward retrospectively.
• All of your referrals must book to attend before we process your reward.
• The reward will be refunded to the same bank card/account used to book the course and will take 2 days to process.
• Group bookings are excluded from this promotion

Purchased Course Guide Terms & Delivery Policy

Delivery of our revision guides purchased from this website, professionalmedicaleducation.co.uk is free.

Item's are despatched within 2 working days, by Royal Mail 1st Class post.

Estimated delivery time is between 1 - 2 working days, but may take longer during peak periods.

Please give 14 days to accomodate for any delays before reporting that your item has not arrived.